Wholesale Terms and Conditions
By placing an order with Wood Moon Studio (“us”) ( registered business name of Wood Moon Studio) (whether on our website, in writing, by telephone, email or otherwise) for any goods promoted for sale by us, you agree to contract with us in accordance with the following terms and conditions of sale to the exclusion of all other terms and conditions (whether previously issued by us or appearing on any order form, purchase order or other documentation issued by you).
Terms of Sales
The prices shown are those recommended for sale by retail outlets. We reserve the right to change prices from those previously published without notice.
All accounts that have been granted a credit limit are payable within 30 days following the date of the invoice. Customers should note that invoiced goods remain the property of Wood Moon Studio until payment in full has been made. Please note that under EU legislation, a penalty interest of 1.5% per subsequent 30 days will become payable if payments for transactions are not made within our stated terms.
Method of Payment - we accept various forms of payment: credit card; cheque, electronic transfer direct to bank account.
Carriage and Handling Charges
A handling charge of €9.00/£8 will apply. We reserve the right to surcharge exceptionally heavy consignments, bulky goods of low value, deliveries to 3rd parties, and deliveries by passenger train or air freight. For special orders which have to be dispatched separately an additional handling charge will be applied.
Late or Non-Delivery of Goods
No responsibility can be accepted for late or non-delivery of goods, unless the company is notified within 14 days from the date of invoice. Goods Lost or Damaged in Transit, Consignments damaged or with part contents missing must be signed for accordingly and reported to the company within 3 days of delivery.
Return of Goods
Please contact info@woodmoonstudio for all returns.
• All price stickers should be carefully removed from product.
• All goods should be packed and returned in original packaging where possible.
• When we have received the returns information and it has been processed, collection of returned goods will be arranged unless otherwise agreed.
• Please ensure a list of the returns accompanies the returning goods.
We are pleased to open new accounts, at our discretion.
Contact firstname.lastname@example.org to open a new account. A short time is required to administer the opening of new accounts.